- Answered live 24/7 · IICRC Certified Firm
- Direct Insurance Billing
Heavy rain, snowmelt, a failed sump pump or a backed-up drain. We pump out the water, find where it went, dry the structure and repair the damage. Crews respond 24/7 across Southern Ontario.
60min
Target Response
24/7
Live Dispatch
IICRC Certified Crews
Most Major
Insurers Accepted
Basement water does not stay on the floor. It wicks up drywall, soaks the insulation behind finished walls, gets under flooring and into the bottom plates of your framing. Basements are also the slowest part of a house to dry: they are cool, get little airflow, and concrete holds moisture for a long time. Mould can start growing within 24 to 48 hours.
The source matters too. Rain or groundwater is handled differently from water that came up through a floor drain, which is treated as sewage. We confirm the source and category first, map every wet area with meters and thermal imaging, remove only what cannot be dried, and run equipment until the whole space reads dry.
Until we arrive: stay out of water near outlets, appliances or the electrical panel, move valuables upstairs if it is safe, take photos for your insurer, and do not use a household vacuum on standing water.
Not sure how bad it is? Call and describe it. If the water came up through a drain, treat it as sewage until we test it.
Truck-mounted and portable units remove standing water and deep-extract carpet and pad.
Meters and thermal imaging find water behind walls and under floors.
Flood cuts on drywall and removal of wet insulation and pad, only where drying in place will not work.
Air movers and dehumidifiers dry framing, subfloor and concrete to target readings.
Antimicrobial treatment of affected framing and surfaces before anything is closed up.
Furniture and belongings moved, dried or packed out so they are not damaged further.
Photos, daily moisture logs and an itemized scope sent directly to your adjuster.
Drywall, flooring and finishes put back under one contract, start to finish.
The equipment, containment and methods we bring to every loss.
Extraction and drying equipment comes off the truck on the first visit, not after an estimate.
Truck-mounted and portable units pull standing water out before it soaks further into the structure.
Air movers and LGR dehumidifiers sized to the affected volume, adjusted daily against meter readings.
Illustrative images of our equipment and methods. Project photography will be added as jobs complete.
It depends on where the water came from. Sudden water from a burst pipe or failed appliance is usually covered by a standard home policy. Sewer backup and overland (surface) water usually need separate endorsements. Check your policy or call your broker. We document everything and work directly with most major insurers.
Usually 3 to 5 days of drying once extraction and removal are done, and longer when concrete or framing is heavily saturated. We check readings daily and do not stop until the space reaches target.
Not always. If the water was clean and we get there quickly, some drywall can be dried in place. Wet insulation behind it, or any sewage, usually means cutting it out. Moisture readings decide, not guesswork.
Stay safe and keep away from water near outlets, appliances or the panel. Stop the source if you can, move valuables upstairs, take photos for your insurer, and call us.
Test your sump pump every spring and add a battery backup, keep downspouts discharging at least 2 metres from the foundation, grade soil away from the house, and consider a backwater valve. Many Ontario cities offer subsidies toward these upgrades.
Every hour water sits in a basement, more drywall, flooring and insulation has to come out. Call now and a crew is on the way.
Answered live, 24 hours a day, 365 days a year
Emergency extraction, structural drying and full repair after any water loss.
Safe sewage removal, disinfection and drying after a backup.
Containment, safe removal and clearance testing so mould does not come back.
Local crews respond 24/7 in Mississauga · Brampton · Toronto · Oakville · Burlington · Hamilton · St. Catharines · Niagara Falls · Kitchener · London, and across the Hamilton, Niagara, Halton, Peel, Kitchener-Waterloo and London regions.
