60-Minute Emergency Response

When water, fire or mould hits, we're already on the way.

999 Restoration is a 24/7 emergency property restoration company. Certified crews, industrial drying equipment and a direct line to your insurer, so your home or business gets back to normal fast, and properly.

Serving Southern Ontario

24/7 Emergency Service

60 Minute

Response Time

What We Restore

One call handles the whole disaster

From the first shut-off valve to the final coat of paint, 999 Restoration manages mitigation, remediation and reconstruction under one roof, so you’re never chasing five different contractors.

Water Damage & Flood

Burst pipes, appliance failures, roof leaks and sewer backups. We extract, dry and monitor to prevent the secondary damage that costs the most.

Fire & Smoke Damage

Soot and smoke keep damaging surfaces long after the fire is out. We stabilize the site, neutralize odour and rebuild what was lost.

Mould Remediation

Mould is a health issue before it’s a building issue. We find the moisture source, contain the area and remove growth to industry protocol. 

Storm & Wind Damage

Wind, hail, ice dams and fallen trees. Rapid tarping and board-up stops the weather getting in while we plan the permanent repair.

Contents & Pack-Out

Your belongings get their own restoration. Inventoried, packed, cleaned off-site in a secure facility, and returned when your space is ready.

Biohazard & Trauma

Discreet, compassionate and fully compliant decontamination for the situations no one plans for.

60min

Target Response

24/7

Live Dispatch

Most Major

Insurers Accepted

Who We Serve

Homes and businesses, handled differently

Residential

For a family, a flood is personal. We work around your household, keep you updated in plain language, and treat the property like someone lives there, because they do.

Commercial

Every hour closed is revenue lost. We scale crews and equipment to the size of the loss, work overnight where needed, and keep parts of your operation running.

How It Works

From emergency call to keys back in your hand

A clear five-stage process, documented at every step, so you and your adjuster always know exactly where things stand.  

1
Emergency Call

A live restoration manager answers and dispatches immediately, then talks you through stopping the damage.

2
On-Site Assessment

Inspection, moisture and air readings, and full photo documentation for your claim.

3
Mitigation

Extraction, containment, board-up and drying equipment the same day.

4
Remediation

Affected materials removed and treated, with daily logs until verified dry.

5
Rebuild

Restored to pre-loss condition under the same contract and warranty.

What we restore

What we handle, and how we fix it

Basement water damage drying with air movers and a dehumidifier after flood cut

Basement flood

Standing water extracted, structure dried to verified standard, flooring and drywall rebuilt.

Kitchen with fire and smoke damage and an air scrubber set up for cleanup

Kitchen fire

Soot and smoke odour neutralized, damaged cabinetry replaced, full repaint to pre-loss condition.

Bathroom mould remediation with plastic containment and negative air machine

Bathroom mould

Moisture source corrected, affected material removed, clearance-tested and repainted.

Why 999 Restoration

Anyone can own a fan. Not everyone can dry a building properly.

Restoration done wrong looks fine for six months and then comes back as mould, warped floors and a denied claim. Here’s what we do differently.

Answered by humans, 24/7

Every call, including 3am on a holiday, reaches a restoration manager who can dispatch a crew, not a voicemail box.

IICRC-certified technicians

Water restoration, applied structural drying, fire & smoke and mould remediation certifications, verified and kept current.

Documented drying

Daily moisture readings, thermal imaging and photo logs. Your adjuster gets evidence, not adjectives.

Mitigation through rebuild

We don't hand you off to a general contractor halfway. The same team that dried it, rebuilds it.

Direct insurance billing

We prepare the scope, submit to your insurer and bill them directly. Most clients pay only their deductible.

Written workmanship guarantee

Every completed restoration is backed in writing. If something isn't right, we come back and make it right.

Common Questions

Straight answers, before you call

Our target is 60 minutes from the moment you call, 24 hours a day. In severe weather events when demand spikes we triage by severity, active flooding and unsecured structures go first, and we'll always give you a realistic ETA rather than an optimistic one.

Most standard policies cover sudden and accidental damage: a burst pipe, an appliance failure, fire, storm damage. Gradual leaks and long-term maintenance issues are commonly excluded, and mould coverage varies widely by policy. We inspect free, tell you honestly what we see, and help you make the call before you file.

Safety first: if there's any risk to the structure or from electricity, get everyone out. If it's safe, shut off the water at the main, kill power to affected areas at the breaker, and start photographing everything. Don't run a household vacuum on standing water, and don't enter a fire-damaged building until it's been cleared.

A typical residential water loss dries in three to five days with proper equipment, though materials like hardwood, plaster and concrete take longer. We take daily moisture readings and only pull equipment when the structure hits verified dry standard, not when the calendar says so.

Both. We're a full-service restoration contractor: emergency mitigation, remediation and reconstruction through to final paint. One contract, one point of contact, one warranty. 

Every loss is different, so any number quoted over the phone is a guess. The on-site assessment and written scope are free. If you're filing a claim, we bill your insurer directly and you're typically responsible only for your deductible.

Locations

Local crews, national standards

999 Restoration operates through independently owned franchise locations. Enter your city when you call and we’ll dispatch the nearest certified crew.

+ New territories opening

Call +1-888-999-0292